Last Updated: April 15, 2026

Privacy Policy

Overview

GearMedic ("we," "our," or "the Service") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use GearMedic. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

Information We Collect

Information You Provide: When you use GearMedic, you voluntarily provide:

  • OBD-II fault codes you enter for diagnosis
  • Vehicle information (make, model, year)
  • ZIP code for locating nearby mechanics
  • Answers to diagnostic questionnaire questions

Automatically Collected Information: Like most web services, we may automatically collect:

  • IP address and approximate geographic location
  • Browser type and version
  • Operating system
  • Pages visited and time spent on the Service
  • Referring URLs
  • Device type (mobile, desktop, tablet)

We do not collect personally identifiable information such as your name, email address, or payment information unless you voluntarily provide it.

How We Use Your Information

We use the information we collect to:

  • Provide and improve the diagnostic service
  • Generate relevant diagnostic results for your vehicle and fault code
  • Suggest nearby repair facilities based on your ZIP code
  • Analyze usage patterns to improve the Service
  • Detect and prevent fraudulent or abusive use of the Service
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Storage and Retention

GearMedic currently processes diagnostic queries in real-time and stores minimal user data. Vehicle information and fault codes submitted to the Service may be retained in aggregate, anonymized form to improve diagnostic accuracy. We do not maintain persistent user accounts or store identifiable user session data beyond the current browser session.

Diagnostic queries may be retained in anonymized, aggregated form for up to 24 months for the purpose of improving the Service.

Cookies and Tracking Technologies

GearMedic uses cookies and similar tracking technologies to enhance your experience. We use:

  • Session cookies: Temporary cookies that expire when you close your browser. Used to maintain your diagnostic session state.
  • Analytics cookies: We may use analytics services (such as Google Analytics) to understand how users interact with the Service. These analytics providers may collect information about your use of the Service using their own cookies.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Service.

Third-Party Services

GearMedic may integrate with or link to third-party services including:

  • Google Analytics: For usage analytics. Subject to Google's Privacy Policy.
  • AutoZone and Amazon: Affiliate links for part purchasing. These sites have their own privacy policies.
  • Google Maps: For mechanic location and directions. Subject to Google's Privacy Policy.

We are not responsible for the privacy practices of third-party services. We encourage you to review their privacy policies.

Children's Privacy

GearMedic is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly. If you believe we have collected information from a child under 13, please contact us.

California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Know what personal information is collected about you
  • Know whether your personal information is sold or disclosed and to whom
  • Opt out of the sale of your personal information
  • Request deletion of your personal information
  • Not be discriminated against for exercising your privacy rights

To exercise these rights, email us at louieman148@gmail.com. We do not sell personal information as defined by the CCPA.

Security

We implement reasonable technical and organizational measures to protect the information we collect. However, no internet transmission is completely secure. We cannot guarantee that unauthorized third parties will never defeat our security measures or use your information for improper purposes. You provide information to us at your own risk.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last Updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact us at louieman148@gmail.com. Business location: Wisconsin, USA. We will respond to your request within 30 days.